It is the Company's aim to produce a quality product that satisfies our client's requirements and expectations regarding:
To achieve this we implement systems, procedures and training programmes that encourage a ‘Right First Time’ approach.
This approach is company wide, covering all departments and functions. It is based on preventing mistakes and problems rather than correcting them after the event. A culture of mutual help, co-operation and team working is being developed and encouraged across all functions.
Compliance with the procedures set out in the manual are periodically checked by external audit and benchmarked against recognised industry standards.
In addition, a full time Quality Assurance Manager (who holds qualifications in Lead Auditing to BSI ISO:2000) is employed and is responsible for developing quality systems, processes and procedures for all of the Group's three divisions.